I can print with a wireless connection on my home network but not on a VPN virtual private network. It takes a long time to copy a document. Error Messages or Lights. Select the questions to view the answers I see the message Printer is Offline when I try to print with a wireless connection in Windows.
I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. I see the message Printer is Offline when I try to print with a wireless connection on my Mac. Select the questions to view the answers The color ink cartridge is expended even though I print in black only. Why does this happen? Which functions are available on my product when an ink cartridge is expended or not installed?
Why is Epson shipping initial ink cartridges with my product? How do I know when an ink cartridge needs to be replaced? What is my product doing after I install a new ink cartridge? Can my product still print if an ink cartridge is expended or not installed? Which ink cartridges should I use with this product?
I replaced an ink cartridge, but my product shows that the same ink is expended. I updated my printer's firmware, and now my product shows that the ink is not recognized. I replaced an ink cartridge, but my product shows that the ink is not recognized. Select the questions to view the answers How do I replace the maintenance box?
Memory Cards or External Devices. Select the questions to view the answers Can I just pull the memory card out of the product when I'm finished printing? How do I print from a USB flash drive or external device? How do I transfer photos from a memory card to my computer? Which memory cards are compatible with my product? What is the largest supported memory card for my product?
Paper or Media. Select the questions to view the answers How do I create a custom paper size for my product in Windows? How do I select the paper source in Windows? Which type of paper can I print on? Does the type of paper I use really make a difference? How should I load envelopes? How do I know which paper or media type to select in my product's driver? I'm having paper feed problems.
Select the questions to view the answers How do I set the default print settings in Windows or on my Mac? Print Quality or Appearance. Select the questions to view the answers My product is printing blank pages. How do I reduce the appearance of red eyes in my photos? My printout has incorrect margins. My printout contains incorrect characters.
My printout has incorrect colors. My printout is blurry or smeared. My printout has lines running through it. My printout looks inverted, as if viewed in a mirror. My printout has a slight slant. My printout is grainy when I print from any application. Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows?
How do I scan a document so I can edit the text in word processing software? I am unable to scan multiple images at once. The quality of an image I scanned with Epson Scan 2 is poor. My scanning software doesn't work properly in Windows or on my Mac.
I cannot scan over a network. I can't start Epson Scan 2. How do I scan using my product's control panel? How do I scan from a smart device? How do I decide which resolution to select when I scan from Epson Scan 2? How do I enlarge an image I scanned with Epson Scan 2? Software or Setup. Select the questions to view the answers How do I install the software for my product if I don't have the CD? How do I set up my product for wireless printing in Windows or on my Mac? Can I select a print resolution by selecting a specific DPI dots per inch setting?
How do I restore my product's default settings? How do I change the Sleep Timer setting? How do I change the Power Off Timer setting? How do I get a replacement CD for my product? Which Epson product software settings are not supported by Apple's AirPrint driver?
Where can I find the IP address of my router? How do I add my product as an IP printer on my Mac? What are the port numbers for Epson network printers wired and wireless? I can't get Epson Status Monitor to work over my wireless network. I see the message Unable to connect to the server.
Please try again later. This document gives an overview of the product as well as technical specifications, available options and warranty information. This document describes Epson's limited warranty for this product warranty valid in the U. This Multi Language document describes Epson's limited warranty for this product. Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Protect your Epson product beyond the standard warranty period with an Epson extended service plan. For products in warranty , please contact Technical Support. If your product is out of warranty , find a service center. If you are unable to find an answer on our web site, you can email your question to Epson Support. Phone : Hours : Monday — Friday 7 am — 4 pm PT.
Mail : Katella Ave. Los Alamitos, CA Downloads not available on mobile devices. ICC Profiles. Top FAQs. Select the questions to view the answers When should I switch the black ink type to Matte Black? What is the smallest paper size supported by my product? Does Epson offer RIP software for my product?
What are the dimensions and weight of my product? Which paper core sizes can be used with my product? Does my product support borderless printing? How many maintenance boxes does my product have? What is the Epson Remote Panel 2 Utility? How many nozzles per color does the print head have? Is an optional take-up reel available? Error Messages or Lights. What should I do? What is the smallest drop size my product will produce? Are the ink cartridges compatible with other Epson P-Series products?
Which ink cartridges should I use with my product? How many ink cartridges does my product use? What size ink cartridges are included with my product? Do I need to drain the ink cartridges before transporting my product? Can I change my product's ink configuration from the Standard Edition to the Commercial Edition or vice versa? Does my product automatically switch to the correct black ink cartridge Matte Black or Photo Black depending on the media type I select in my product software?
Does my product have a pressurized ink delivery system? Can I use an expired ink cartridge in my printer? I can tell some ink is still in the ink cartridge. Why does my printer show that the cartridge is expended? Why do I need color ink cartridges when I print in black only? Select the questions to view the answers How many maintenance boxes does my product have? Which print head alignment options are recommended? Paper or Media. Select the questions to view the answers Which paper core sizes can be used with my product?
Which Epson paper type setting should I select for Legacy paper? Print Quality or Appearance. Select the questions to view the answers I see inconsistent color results when I print step and repeat images across a sheet of media. The colors of my printouts do not match the colors on my computer monitor.
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