Get Access. Follow us on Facebook. Welcome to the ZBrush family! Which version is for you? Move up to ZBrush. Your ZBrushCore subscription will continue unless canceled. You can of course keep that subscription active if you wish to still use ZBrushCore after moving up to ZBrush. But if you no longer wish to be billed for it, you must cancel before the rebill date. Return to the My Licenses page. The section for ZBrush 4 will now be collapsed at the bottom of the page. The top of the page will display your new serial number.
It will also have a button to Download ZBrush This button will take you to a page where you can choose your region and whether you wish to download the Windows or macOS installer. Yes, you are still eligible for a free upgrade to ZBrush !
This will be a perpetual license. However, because you never upgraded to ZBrush 4 our systems cannot generate your upgrade automatically. You will need to submit a Support ticket so that we can locate your account in our old records and upgrade you manually.
In your ticket be sure to include the following information:. If we cannot locate your license from the information provided, we will reply asking for more info. Once your account has been located, we will reply with full instructions for how to upgrade. There, you would click the button to Upgrade to ZBrush Pro. When you upgrade, be sure to use the same email address that your Pixologic ID is under.
Changing the email address would break the link between your ZBrushCore license and the ZBrush license, requiring a Support ticket to resolve. Alternatively, you can purchase a ZBrush subscription.
This is the same information that you use to log in at My Licenses. If ZBrush requires activation on a computer that already has or above installed, this activation will not deduct from your serial number; it will simply authorize ZBrush.
In the browser window that opens, choose your ZBrush license key and complete the activation. Enable your antivirus software again. You can uninstall your earlier ZBrush version at any time. Don't deactivate it or ZBrush will also be deactivated.
ZBrush 4. Please follow these instructions: Log into the My Licenses page using the email address that your license is registered under. Simply use the "forgot password" feature to reset your password from the random one that we created for you to one that you will remember going forward.
Click the blue button to Upgrade to ZBrush Select the serial numbers that you wish to upgrade at this time. If you have multiple ZBrush 4 licenses you can opt to upgrade some of the now and the rest later. Most users will wish to upgrade all at once. Some licenses are not eligible for upgrade and will not be displayed on this page: NFR licenses are never eligible because they were provided for a specific purpose. If you still need an NFR copy and do not wish to purchase a license or subscription please send an email to pr pixologic.
Cross-platform licenses are not able to be upgraded because they're not stand-alone licenses. Now that all ZBrush licenses are dual-platform, the add-on is no longer needed. Simply upgrade the license for your original platform, which will now work on both Windows and macOS.
To do this, submit a Support ticket. Licenses that have already been upgraded will also not display here. The next page will provide you with a final confirmation. You may either opt to select different keys or to confirm your upgrade. After clicking the "Confirm Upgrade" button your license s will be upgraded and a new serial number will be assigned to this license. As you may have noticed, this license will not specify whether it was for Windows or macOS -- All ZBrush licenses now work on both platforms.
Return to the My Licenses page. The section for ZBrush 4 will now be collapsed at the bottom of the page. The top of the page will display your new serial number. It will also have a button to Download ZBrush This button will take you to a page where you can choose your region and whether you wish to download the Windows or macOS installer.
In the browser window that opens, choose your ZBrush serial number and complete the activation. Unlike with ZBrush 4. You no longer need a license file. You can uninstall your old ZBrush version at any time. You do not have to deactivate it before doing so. In your conversation be sure to include the following information: The most recent ZBrush version that you have used.
This will help us know where to look in our database, finding your account faster.
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